# Notice of Availability of Language Assistance Services and Auxiliary Aids ## Availability of Language Assistance Services and Auxiliary Aids Kansas City Oncology & Hematology complies with all applicable federal civil rights laws, including Section 1557 of the Affordable Care Act (Section 1557). Kansas City Oncology & Hematology does not discriminate on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex (consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)). In compliance with Section 1557 and other federal civil rights laws, we provide individuals the following in a timely manner and free of charge: **Language assistance services.** Kansas City Oncology & Hematology will provide language assistance services for individuals with limited English proficiency (including individuals' companions with limited English proficiency) to ensure meaningful access to our programs, activities, services, and other benefits. Language assistance services may include: - Electronic and written translated documents - Qualified interpreters **Appropriate auxiliary aids and services.** Kansas City Oncology & Hematology will provide appropriate auxiliary aids and services for individuals with disabilities (including individuals' companions with disabilities) to ensure effective communication. Appropriate auxiliary aids and services may include: - Qualified interpreters, including American Sign Language interpreters - Video remote interpreting - Information in alternate formats (including but not limited to large print, recorded audio, and accessible electronic formats) **Reasonable modifications.** Kansas City Oncology & Hematology will provide reasonable modifications for qualified individuals with disabilities, when necessary to ensure accessibility and equal opportunity to participate in our programs, activities, services, or other benefits. To access language assistance services, auxiliary aids and services, or to request a reasonable modification, please contact Taylor Kinser, Director of Integrations, at 615.500.3281 or . If you believe Kansas City Oncology & Hematology has failed to provide these services or has discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can: 1. File a grievance with Taylor Kinser, Director of Integrations, at 615.500.3281 or . You can file a grievance in person, by mail, or email. If you need help filing a grievance, Taylor Kinser is available to help you. 2. File a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights: Electronically: Via mail: U.S. Department of Health & Human Services 200 Independence Avenue, S.W. – 509F Washington, D.C. 20201 Telephone: 1-800-368-1019 TTY: 800-537-7697 *ATTENTION: If you speak another language, language assistance services, free of charge, are available to you. Call 615.500.3281.* **SPANISH** ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-817-759-7000. **CHINESE** 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-817-759-7000。 **VIETNAMESE** CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-817-759-7000. **KOREAN** 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-817-759-7000 번으로 전화해 주십시오. **FRENCH** ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1-817-759-7000 **LAOTIAN** ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວົ້າພາສາ ລາວ, ການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາ, ໂດຍບໍ່ເສັຽຄ່າ, ແມ່ນມີພ້ອມໃຫ້ທ່ານ. ໂທຣ 1-817-759-7000 **AMHARIC** ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋ ተዋል፡ ወደ ሚከተለው ቁጥር ይደውሉ 1-817-759-7000 **GERMAN** ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-817-759-7000. **GUJARATI** સુચના: જો તમેગુજરાતી બોલતા હો, તો નન:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટેઉપલબ્ધ છે. ફોન કરો 1-817-759-7000 **JAPANESE** 注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。1-817-759-7000 まで、お電話にてご連絡ください。 **TAGALOG** PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-817-759-7000. **HINDI** ध्यान दें: यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। 1-817-759-7000 पर कॉल करें। **RUSSIAN** ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-817-759-7000.